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Microsoft Certified Desktop Technician (MCDST)
Microsoft Windows

MCSA | MCSE | MCITP | MCPD | MCTS | MCDST | MOS, MCAS

The Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end-users and to successfully troubleshoot desktop environments that are running the Microsoft Windows operating system.

MCDST candidates are required to pass two core exams. Elective exams are not required. The following table lists Official Microsoft Learning Products courses and Microsoft Press books that are designed to help you prepare for these exams. See individual exam preparation guides for exam availability.

The MCDST credential will not retire with the release of Windows Vista certifications; it will continue to be supported by Microsoft and valued by employers and decision makers who use Microsoft Windows XP.

Available MCDST Certifications:


MCDST in Microsoft Windows

Core exams, both required
Exam 70-271 Courses
Length
Price
M2261: Supporting Users Running the Microsoft Windows XP Operating System
3 Days
$1350
Exam 70-272 Courses
M2262: Supporting Users Running Applications on the Microsoft Windows XP Operating System
2 Days
$900

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Upgrade your MCDST certification to earn MCTS and MCITP certifications

As a Microsoft Certified Desktop Support Technician (MCDST), you can upgrade your certification to include a Microsoft Certified Technology Specialist (MCTS) certification and a Microsoft Certified IT Professional (MCITP) certification by passing just one exam.

These added certifications help validate your comprehension of the functions and features of the Windows Vista operating system, your ability to deploy and support Windows Vista, and your skills related to troubleshooting network connectivity and applications issues within Windows Vista.

Current Certifications
Certification Goals
Required Exam

MCDST (Windows XP)
MCTS: Windows Vista, Configuration
MCITP: Enterprise Support

MCITP: Enterprise Desktop Support Technician - Windows 7
Exam 70-682
MCDST (Windows XP)
MCTS (Windows Vista - Configuration) and MCITP: Enterprise Support
Exam 70-621


Upgrade to MCITP: Consumer Support Technician

After you pass Exam 70-621, you have completed the prerequisite for the MCITP: Consumer Support Technician certification. This certification helps highlight your expertise in job roles supporting a broad range of consumer desktop operating systems, desktop applications, mobile devices, networking, and hardware support issues related to Windows Vista. It is the right option for you if you would like to build expertise in home user support or consumer retail support.

Current Certifications
Certification Goals
Required Exam

MCDST (Windows XP)
MCTS: Windows Vista, Configuration
MCITP: Enterprise Support

MCITP: Consumer Support Technician
Exam 70-623


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Custom Course Dates and Schedules

If you have 4 or more employees interested in a class or training path, but are unable to attend our public dates or require a more accelerated program, we can create a custom schedule specifically for your company. We can create one date for a specific course or an entire schedule of dates for a customized Microsoft Certification BootCamp; the possibilities are endless!

 

Contact us today to learn more! Call (800) 89-ADNET, Option "3" or email registrations@goADNET.com for more information.

Microsoft Certified Learning Partner

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