Core Services
Designed to supplement your in-house capabilities to keep your network up and running, these services can be selected ala carte as needed.

• Onsite Hardware Maintenance
• Telephone Help desk Support (with unlimited email support)
• Proactive Patch Maintenance

Managed Services
For the organization that doesn't have the time or the expertise on staff to manage critical components of their network, managed services are designed to keep everything running reliably.

• Telephone Help desk Support
• Unlimited email support
• 7x24 System Monitoring
• Proactive Patch Maintenance for Security
• Virus & Security Alerts

Comprehensive Managed Services
For those organizations that require managed services and also need to ensure response guarantees for emergencies, this comprehensive plan provides our highest levels of service.

• Includes Services in the Managed Services Plan
• 4 hour Emergency Response Service Level Agreement (SLA)
• Strategic Review
• Budget Monitoring